Too much retail - Senior Customer Service Representative Fifth Third Employee Review

3.0
14 Jan 2012
Recommend
CEO approval
Business outlook

Pros

Pay is ok, incentives are a ok but not the greatest, benefits are really good.

Cons

This bank wants you to sell sell sell! I feel it takes away from giving customers a pleasant visit. They make it harder and harder to achieve goals which would mean more turnover.

Explore other reviews about Fifth Third

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Many of opportunities to promote

Cons

Learning sales can be difficult

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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