Pros
- Customers genuinely value the product
- Clear potential path to a successful exit
Cons
- Leadership heavily leans into a “wartime” operating style. While it may be effective in early stages, it is overused and beginning to create downstream issues.
- Clear organizational signals (consistent negative employee feedback, rising attrition) are not being adequately acknowledged or addressed
- Tendency to default to blame rather than root-cause issues and lean into cross-functional collaboration
- Constantly shifting role expectations create confusion internally and inconsistency in the customer experience.