One Team Customer First - Customer Service FieldAware Employee Review

Invested in value added, long-term customer relationships with a customer first attitude, even when challenges arise. Positive company culture starting from the top down. FieldAware is growing rapidly, in product capabilities, partnerships and customers.

Some normal growing pains, but no major cons at this time

A few employees and the ideology of the product. Company has a laissez-faire attitude.

It would be easy to write a book about the cons of FieldAware as a company and as a product. The poor management and company decisions were bewildering. If someone on the board reads this I urge you to closely evaluate every department including the CEO (Charlie). At this point I don't believe the company can bounce back, but that would be a great starting point. ~The product (software) is bad, often crashes, looks like something built in the 80's and isn't configurable (contrary to what is sold). ~Customers are not valued and often internally laughed at. ~The product team is incompetent and unable to build features promoted for various releases. If they manage to release something it's often broken or incomplete. ~Unable to advance/be promoted ~Company recently closed several offices and laid-off almost half the employees to make ends meet.