Pros
Free coffee and office supplies. Bathroom breaks are not monitored. Conference room chairs are periodically steam cleaned.
Cons
Current Chief Claims Counsel came to Jax from Omaha and is now in charge of both centers. This person is a nearly-invisible, paranoid, mild- mannered bean counter whose only leadership and management tool is surprise firings. You won't think it upon meeting him and his recruiters, but he will fire anyone. To see the devastation our friend has wrought, take a look back a few years to the postings from Omaha which are almost exclusively claims related reviews. You will notice that the reviews are very bad and probably don't even average two stars. So the claims related reviews are much worse than the company as a whole, and portray a work environment that must be among the very worst anywhere. The firings occur in batches, so there are periods of relative calm, but don't be fooled. If you must take a position in claims, never stop looking for another job and take any decent opportunity even if the pay and benefits are not as good because your own surprise firing is likely just around the corner.