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Fidelis Care

Part of Centene

Is this your company?

Okay experience, but Covid changed things - Member Services Representative Fidelis Care Employee Review

3.0
8 Mar 2023
Recommend
CEO approval
Business outlook

Pros

-Benefits -Fair Pay -In-depth training

Cons

-No work from home, unless you're in the middle of the pandemic and they make you use your own computer -Burn out is real; having people get mad at you over the phone day in and day out can only be taken for so long

Explore other reviews about Fidelis Care

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company would recommend to people

Cons

Not too many cons typical healthcare company

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong mission-driven organization with dedicated colleagues, meaningful work serving vulnerable populations, and opportunities to build deep managed care pharmacy, Medicaid, Medicare, quality, and regulatory experience.

Cons

Rapid organizational change, competing priorities, and matrixed decision-making can create operational complexity and make execution challenging across teams.

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