DO NOT EVER WORK FOR THIS COMPANY! - Inside Sales Representative Ferguson Employee Review

1.0
18 Aug 2023
Recommend
CEO approval
Business outlook

Pros

I made 2-3 life-long friends here. That’s it.

Cons

Alright, where do I start? This place is just flat out AWFUL. For starters, there is no training program. They completely lie about having one. I was sent away to a location AN HOUR away from the location where I was actually going to be working. I was put in the Warehouse first, and nobody knew what to train me on. While there, I was treated differently and worse than other new hires at the location training with me. Then I was moved to the Counter at this different location and I was never trained on my actual job. Finally, after 6 months of “training” I was moved to my actual location in Seattle. But this whole thing just got worse. I was never trained on my job and just thrown into the fire as an Inside Sales Representative. Once that happened, I was answering up to 60 calls a day with little to no breaks. And, if I took a break, I was scolded by my Sales Team Manager who was a total jerk and she constantly micro-managed me. One time, she questioned why I was using the bathroom so much one morning when I WAS SICK! It got to the point where I was constantly scolded and criticized on my calls since she listened to every single call I took. The Management/Higher Ups want you to take on more work while not compensating you properly. They continuously ask more and more of you while not giving you a raise. I was denied a raise and the opportunity to work from home after I hit my one year, while inflation was killing me and I had no room to save money. There is ZERO opportunity for growth at this terrible place and the managers are so rude and tone deaf. Finally, to top it all off, we were seeing emails about how we were having record breaking quarters and had a record breaking year….a week later I was laid off after hearing ZERO chatter of layoffs comjng down the line. I was laid off in front of everyone in the office. This place will kill your soul and you will have a horrible work/life balance. AVOID THIS DUMP AT ALL COSTS! I now work fully remote in tech with the best work/life balance I could ask for.

Explore other reviews about Ferguson

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are great, beautiful showroom

Cons

Can be slow at times, 9-5 can feel overwhelming

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

See reviews by: Helpful|Rating|Date|All