CSR - Customer Service Representative FedEx Office Employee Review

2.0
25 Apr 2015
Recommend
CEO approval
Business outlook

Pros

None come to mind. The environment is dull at best, oppressive at worst. The one "good" is that the employees somehow bond together under the difficult conditions.

Cons

No work/life balance. I take off one day per year to remember my deceased brother with my family. I was told my job was in jeopardy if I did not come in. I came in and was strongly disciplined for being in a bad mood. The opinions of employees are taken (via focus groups) and summarily dismissed. The salary is good for entry level but growth is non-existent, I still know one employee that has been there 10+ years and lives in utter poverty.

Explore other reviews about FedEx Office

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

good company to work for, good benefits

Cons

its customer service. you will always have your jerks that will win.

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good camaraderie, production can be fun.

Cons

Work load is high with few to no breaks, pay is low for what you produce.

See reviews by: Helpful|Rating|Date|All