Sliding Fast - Assistant Manager FedEx Office Employee Review

2.0
10 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Potentially could be a great place to work - flexibility in scheduling. OK pay

Cons

Cuts in payroll, not customer friendly atmosphere. Company sets unreasonable goals, resulting in more and more unhappy customers. Last 12 months has really become a pressure cooker for working conditions. More responsibilities and less employees to fill job orders. It seems that corporate office has know idea that the employee morale is plummeting. Customers are very rude to employees they treat FedEx office employees very poorly like the are less than human. Now they are even more frustrated as the express environment continues to be less customer oriented.

Explore other reviews about FedEx Office

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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