This job can go a million different ways... - Customer Consultant FedEx Office Employee Review

2.0
14 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Decent start rate (until you really get the experience) Learn a lot about customer service, printing, and finishing Some coworkers are good to work with Developed good relationships with customers

Cons

Your typical overworked and underpaid It gets insane especially during peak hours and holidays, you'll find yourself going nuts Working by myself for hours at a time was very difficult and lost business by having customers walk out EXTREMELY stressful! I can't even explain how stressful this job is Customers are very demanding sometimes and their stress will add on to yours, they expect things to be done right away

Explore other reviews about FedEx Office

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Offers decent benefits and consistent work schedule,

Cons

High volume workload environment which can lead to feeling overwhelmed at times.

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