some management is amazingly unprofessional in southeast division - Customer Service FedEx Office Employee Review

2.0
1 May 2013
Recommend
CEO approval
Business outlook

Pros

FedEx reputation attached to this division is a plus , benefits are good, vacation and sick pay are more than adequate.

Cons

Unprofessional management, threats constantly by management to be written up or be terminated daily. Hours are to be cut drastically any day .. meeting today for management regarding this new cut. Company doesn't seem to care at all about the employees on the ground and doesn't listen to employees regarding this unprofessional management team attached to this division . Employees are treated as less than beef cattle heading to slaughter. Management is disrespectful to employee's, lies to senior executives to cover their own job's and place unfounded blame on lower level team members. The word "Team" which is so coveted by FedEx is a farce within this division. Within this management team lies a more coveted "us"(management) against "them" (on the floor team members) mentality within this division.

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5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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