Assistant Store Manager - Assistant Store Manager FedEx Office Employee Review

4.0
22 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Great pay okay Benfits could be a little more affordable. Company is always trying to promote within that’s a plus. You don’t need ridiculous titles or degrees to make decent income. Can make $22 an hour just by promotion within the company.

Cons

Long hours esp if your working a 24 center. Expectations are high with what they expect you to do in every customer interaction. The store is so busy it’s almost impossible to do everything like selling all the products and services to each customer when you have a line of 20. They have too many mystery shops and again it is hard to connect with every person when the store is very busy and understaffed! No work life balance! The centers are always open even on holidays!

Explore other reviews about FedEx Office

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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