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      FedEx Office

      Part of FedEx

      Engaged employer

      FedEx Office reviews

      Sterile, cold environment. - Lead Project Coordinator FedEx Office Employee Review

      3.0
      22 Aug 2012
      Lead project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      401k matching and decent pay if you can get promoted quickly. 1 week paid vacation to start, 2 weeks after working for a year. If you like production/printing , the job can actually be fun.

      Cons

      Upper management is extremely inconsistent. They change employee requirements all the time and they force employees to try to sell useless garbage to every customer that walks in the door. The forced interactions have made the customer-employee relationship degrade into something lifeless instead of a warm, honest interaction. This trend of "corporatizing" everything seems to be continuing and getting worse with time.

      Explore other reviews about FedEx Office

      5.0
      31 Mar 2026
      Store consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

      Cons

      Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

      4.0
      13 Jun 2026
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

      Cons

      The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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