FedEx Ground business model works, but its not for everybody. - Service Manager II FedEx Employee Review

4.0
30 Sept 2009
Recommend
CEO approval
Business outlook

Pros

FedEx Ground's independent contractor model for package delivery and line-haul drivers provides the freedom for owner-operators to essentially run their own business. The more the company succeeds, the more money they can make. If you examine the financial performance and growth of the business unit over the last several years, they have been very successful, and they have done it without the Teamsters.

Cons

Its important to note that FedEx Ground managers; Service Managers, HR Recruiters, Terminal Managers, etc. are FedEx company employees with full benefits; 401K, etc. Only the FedEx Ground Couriers and Linehaul drivers receive no benefits, no insurance and no company retirement. However, they can (and most do) purchase their own coverage. Just got to do some research and decide what's best for you if you want to be a Courier or Linehaul Driver.

Explore other reviews about FedEx

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and people are kind to each other

Cons

could be a bit harder to get promoted to management roles as people stays in the company long

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to apply, fast to get hired (no interview process) and the pay

Cons

Very rude management, lack of care for safety, no drinkable water (all filters are in the red and have been since I started) They have cameras everywhere and are constantly watching you but say you can’t bring your own phone in because “people steal them”? There is junk everywhere. Lots of trash everywhere (employees drinks and food). They want you to work and eat on the line instead of giving you breaks to do so. They get upset when you use the bathroom or fill your water bottle even if you’ve been working for 3 hours straight but if you clock in at an area 2 min walking distance from your work area you’re “stealing time” I’ve noticed people of color get treated differently. The HR department has some of the most prejudice employees so there’s no real equality if you have conflict with someone. I’ve never been, but it feels like a prison to go in and out of the building and lastly you don’t work a consistent schedule. You leave when they say you can.

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