Great pay to work load ratio - Customer Success Manager Feathr Employee Review

5.0
17 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Pay is amazing, especially when factoring in the work load. Management always wants to make sure you're not working past capacity. Low stress and a manageable work load allow me to focus on the quality of my work.

Cons

The product is still being developed, and glitches will often sour the relationship with your clients.

Explore other reviews about Feathr

5.0
7 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work life balance and benefits

Cons

Not always much room to promote or grow

1
2.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working for a software company that works with non profits and helping those organizations through marketing

Cons

I feel terrible writing this because everyone has positive intentions and works hard, but Customer Experience senior leadership is extremely disorganized. Always feels like one step forward, two steps back. The org is constantly changing directions, but not in a way that has been productive or achieved any real results. The company needs some solid leadership in there to turn things around. Compensation across the company is significantly below market rate for remote software companies. People were mostly happy to accept this because of the benefits of a 4 day work week, but with that changing and no adjustment to compensation I really wouldn’t recommend new joiners come here…the other benefits also aren’t very competitive. No 401k match, health insurance options just ok, the updated 5 day workweek comes with 15 days PTO and a limit of 5 sick days (which is fine but you can find that really anywhere). I’m not sure how the company plans to hire competitively or keep talent motivated when compensation is this low. I guess they’re relying on the current bumps in the tech market limiting opportunities?

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