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Farmers Insurance Group

Is this your company?

It was horrible. - Anonymous employee Farmers Insurance Group Employee Review

2.0
13 Jan 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay was good and the trainers were very nice. Other than that, not much was worth a pro comment.

Cons

While the trainers were nice it didn't feel like you got the training you needed. When they put you on the floor to handle actual claims by people with real problems you had no idea what you were doing. There was nobody to talk to about this except for the people working beside you and they are normally busy. My supervisor was a jerk who was never at his desk so you could talk to him about problems handling claims. Also not for the highly stressed people as you will be cussed out numerous times from the people with their claims.

Explore other reviews about Farmers Insurance Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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