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Farmers Insurance Group

Is this your company?

New CEO has ruined the reputation of this company - Customer Service Associate Farmers Insurance Group Employee Review

1.0
15 May 2023
Recommend
CEO approval
Business outlook

Pros

All of the things that used to make farmers a great place to work have been taken away. Fair pay, good benefits, pension plans, fully remote position

Cons

Farmers announced full remote permanently for almost all positions and that they were selling or leasing out our offices. Without warning, we were told that we would no longer be remote, it would be 3 days in office as long as you live within 50 miles. They aren’t even using 50 miles of driving, they did this with a Birds Eye view. They aren’t taking consideration how much of a difference 50 miles makes in a big city vs more rural or smaller towns. They are committing quiet firing to avoid layoffs. This is obvious as they recently hired many new employees and then rescinded their offer, offered promotions that were taken away, reduced our profit sharing, didn’t give merit raises in 2022. People built permanent home offices, sold their vehicles, moved, made life decisions based on our permanent remote work status.

Explore other reviews about Farmers Insurance Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Farmers once had a solid reputation, but that has declined since Zurich became involved.

Cons

The company is effectively taking the benefit of years of hard work that prior agents invested to grow their businesses and increase Farmers’ policy count. When I started as an agency owner, I invested my own time and money into advertising and building a book of business with the understanding that the sacrifices would pay off over time through renewal commissions. I believed this would create long-term value—something I could eventually rely on to support my retirement. Instead, the constant changes to commission structures and ongoing requirements to continue receiving compensation on business I personally produced—without support—have been incredibly discouraging. It feels like a moving target, and one that diminishes the value of what agents have built. I’ve never been in a position where meetings are held to explain how and why compensation will be reduced or taken away. That reality is deeply frustrating and disheartening.

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