Customer Service - Customer Service Representative Family Video Employee Review

3.0
1 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Management trusts you to be competent and deal with customers on your own without supervision. You're always busy doing something. Opportunities for advancement.

Cons

No scheduled lunch breaks and the wages are very poor. Video rental is a failing industry so they are trying to get there hands in other business such as pizza shops.

Explore other reviews about Family Video

5.0
2 May 2025
Recommend
CEO approval
Business outlook

Pros

fun, engaging, busy, easy, balanced

Cons

closed, low paying, no vehicle, no expense, hard

1.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Watch movies while working, help people select favorites

Cons

Horrible management. Awful pay. Rude upper management.

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