Pros
Has most of the emergency interfacility contracts in the Greater Long Beach and Orange County areas. Equipment is maintained very well and employees enjoy paid CE classes throughout the year. Seniority is based on hours worked, not time with the company. Most stations have dish network or cable and they're starting to supply Tempur Pedic mattresses (slowly but surely) There's also free coffee in the break rooms at the 2 main stations (Orange and Santa Fe Springs). Co-workers are among the best in the industry. Partly comes from management holding a standard level of customer service and partly from high turnover rate (the best employees usually move on to become firefighters, cops, nurses, doctors, etc...). The company prepares for this by encouraging employees to move on to bigger and better things should they get the opportunity (the company sees it as a relationship building opportunity).
Cons
Pay is among the lowest in the area but that is because they have a lot of their business in the 911 contracts. Not much flexibility for promotion (EMT, Field training officer, Supervisor, Operations Manager, Division Manager- 2 divisions). Anything above EMT, you must maintain full-time status (not great if you're doing other things like school). Span of control is an old system when they used to be a small family-owned company (200 employees). Now, with 700+ employees, they still maintain relatively the same number of supervisors out in the field. Great that you don't have anyone over your shoulder, but not when a future employer (ie. fire/police department) calls asking your supervisor about your work ethic (when your supervisor has most likely never even heard of you; so long as you're doing all the right things). This is also bad if major MCIs occur with only 2 to 3 supervisors to handle 2 of the biggest metro counties in SoCal. Scheduling tries to be flexible but when you have employees all trying to be firefighters or PD, most people want similar days off for testing and such (not to mention holidays).