n/a - Administrative Assistant Factual Employee Review

Wow, I'm really disheartened to hear some of what you're saying. I want to talk about respect first. One of my favorite things about Factual is the wonderful and amazing team we've built here. Yes, there are a lot of super talented and creative individuals, but a high functioning team comes from something beyond that. A lot of it comes down to respect. I certainly have a ton of respect for everyone, from Sales to Data Engineering to Operations. And, I believe it is ingrained in our culture as well - so I’m surprised and sorry to hear that you don’t feel that way. We’ve recently codified our company values here (http://www.factual.com/about ). I want to point out that this was not an exercise of a management dictating an ideal that looks good on paper. Rather, this came from a large, broad committee that proactively drove a process of articulating company values. I was delighted with the result as it so closely mirrored the values that I do my best to live, and so often come up as a north star in internal meetings and discussions. But, this is a continuous improvement process, and your feedback highlights the fact that as a company, we should never be content. I hope you feel free to further communicate with your manager, with me, or through Suggestion Ox! Regarding compensation, we put a lot of time into semi-annual reviews and regular benchmarking against the market to make sure we are competitive. I’m sorry that in your case you feel overlooked. Training and development is an area in which I recognize we could do better, and we are in the process of making this more structured. As you hinted at, there are plenty of opportunities to grow and learn but it has required a little more initiative from the individual to develop new skills. I’d love to hear more about specific skills/training/development opportunities you wish you had so that we can make sure to incorporate. Gil, Founder & CEO, Factual