Pros
- Talented and collaborative team, designers, developers, and marketers really know their stuff (WooCommerce, Shopify, WordPress, etc.), and people are supportive and fun to work with.
- Interesting variety of client projects, you get to manage ecommerce builds and digital marketing campaigns for retail brands, manufacturing clients, and more, which keeps things fresh.
- Good work-life balance for an agency, flexible hours, some remote/hybrid options, and the London location is convenient.
- Opportunity to own projects end-to-end, as a PM, you're trusted to lead client relationships, timelines, and deliverables without too much micromanagement.
- Strong creative input and client impact – seeing sites launch and drive real growth for brands feels rewarding.
Cons
- Typical agency crunch, deadlines can be aggressive, especially when clients change scope last-minute or during busy periods (Q4 ecommerce pushes).
- Small team size means wearing multiple hats, sometimes PMs end up handling light account management, basic QA, or even jumping into tools when resources are stretched.