Run run run away from this place! - Customer Service Representative FARFETCH Employee Review

1.0
14 Mar 2019
Recommend
CEO approval
Business outlook

Pros

The only few pros is that you get health benefits and catered lunch once a week

Cons

- no room for career advancement - supervisors and HR practice nepotism - archaic tools and they do not improve them - micro-management right down to monitoring restroom breaks - no yearly bonus is granted if the company has ONE bad quarter during the year - VERY LOW PAY - back to back phone calls - high turn over rate - no transparency or communication from management

Explore other reviews about FARFETCH

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

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FARFETCH Response
4mo
About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.

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