They will tried to sell the concept of company that looks after employees, you were here a lot off. We care about you I’m here to help you ( area manager will be always too busy on a day that you need help) If you need anything, ask for help ( he will not answer the phone as he went for a run) You are part of the team ( The only thing is, there is no team , you are on your own) In fact you are nothing but a number and you only good as long as you’re working, extend hours without asking for extra pay, dealing with everything on your own Taking the blame for higher management mistakes And definitely do not complain Your area manager will promise you everything, help ,pay rise but nothing in writing for weeks and weeks, he will be so busy that he has no time to deal with it. And finally when you put your foot down, you will be told that you misunderstood as he never promised you any pay rise. Are you will be send 100 off, stupid surveys to fill-in all trying to suggest that your opinion matter. Do not be fooled and do not feel them in. They know who filled them in, and they are using those to get rid of people that voice, their opinion. They do not want people with mind off they own. Don’t get tricked by all them videos on Facebook and LinkedIn showing how great place to work. Extrastaff is we have been forced to participate in that show by owners daughter.