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Extended Stay America

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Terrible pay for maintenance engineers - Maintenance Engineer Extended Stay America Employee Review

1.0
4 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Decent coworkers. Free pizzas from local dominos

Cons

Pay was terrible. 1 maintenance engineer for 101 rooms and not allowed to work overtime. Impossible to complete all work in 40 hour week. Overworked and underpaid. How does upper management expect employees to provide guests with top notch customer service when employees are treated so poorly. Its a disgrace.

Explore other reviews about Extended Stay America

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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