Corporate Climate on Par with Indentured Servitude - Anonymous employee Experian Employee Review

1.0
29 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers are the best Decent benefits Casual work environment Easy (close) commute and a nice office Good company to join if you want to use as a stepping stone to learn and leave within 2 to 3 years

Cons

Experian Marketing Solutions / Consumer Insights continues to struggle with implementing a plan for growth and sticking to it. Much like Sybil with her multiple personalities, Experian needs to understand who they are and what they want; they then need to develop a good plan for success and to stick with it - not flip-flop and change direction every year. They also need to quit over-working, under-paying and taking advantage of the decent, loyal, dedicated employees they have left. Before the end of each fiscal, positions are eliminated and department budgets are cut all to improve the bottom line - but at what cost? Over my 8+ year tenure, I took on 3 additional positions due to downsizing without any increase in pay. Promotion to the next job level never came through even though it was the work I was doing for several years. The expectation is to work more hours (50+ hours p/week is the norm and what's expected) to complete the job(s) at hand which in turn creates a reactive rather than proactive work environment. Corporate global strategy to create shared services (AP/AR/IT) in Costa Rica, Chile, Kuala Lumpur in order to reduce redundancy across all business units resulted in entire departments to be laid off and outsourced to these off-shore locations. Morale is terrible and people are looking elsewhere. Senior and Executive Management are clueless and only care about the numbers, not the people. Older, more experienced, talented people with years of service are being let go so it does seem ageism is in play.

Explore other reviews about Experian

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
4d
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
avatar
Experian Response
4d
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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