Expedia is a great place to work! - Concierge Expedia Group Employee Review

5.0
16 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Benefits, work environment. I love working at what I do. I am a concierge for a subdivision of expedia called local expert and I can say its a job I like and I'm sticking to. I have heard that the company is great from people that have worked in different levels and aspects of the company but they have also told me that it can be a little stressing or too "corporate" which is actually all right because we work for a big company. the culture in the company is great and they are very understanding of emergencies and different things like family they encourage health and travelling among their employees.

Cons

Lots of politics however if you are naturally a likeable person and are professional by nature then it won't matter, some parts of the training become irrelevant once you are out in the field.

Explore other reviews about Expedia Group

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good leadership and culture, good WLB

Cons

Large organization means structured, slow moving processes

2.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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