IT Analyst - Anonymous employee Exelon Employee Review
5.0
2 Oct 2016
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
The coworkers are good. The benefits are great. The pay is good, the bonus is hard to beat. The company is enormous and so there are plenty of opportunities for growth and relocation. Lots of opportunities for training and familiarizing with new applications and hardware. Getting time off is relatively easy as well. Workplace culture is good with a strong team environment and coworkers are willing to pitch in on larger issues. Corporate culture seems to be good, Exelon is a largely progressive corporation and supports local initiatives and events.
Cons
My workplace (one of several locations in town) could be better - it's not in the best part of town and it's pretty dirty and hasn't been refinished in awhile; it could use a refresh. Breaks are pretty short.
Exelon Response
9y
Thank you so much for your detailed post! We appreciate all of the positives you have listed and value your feedback. Thank you again!
1. Lots of smart people to learn from.
2. People are willing to teach/mentor/support you in your job.
3) Easy to move around and learn different parts of the company.
Cons
Training can be more organized and detailed
Too much corporate speak
Exelon Response
1mo
Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value.
We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner.
Thanks again for your feedback—it really helps us get better!
Compared to other companies…
Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase.
Everyone has access to copilot
There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,
Cons
The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything.
Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response.
Compensation was lower than the market by a significant margin.
Exelon Response
4w
Thank you for your positive comments regarding communication, AI access, and benefits.
We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.