Pros
Knowledgeable, experienced, compassionate higher education professionals at the student-service and middle management levels care deeply about the students and organizational mission. Many (of those left) have been at the institution for a decade or more.
Cons
New senior leadership is corporate and incompetent. No idea what they're doing in an attempt to restructure, with zero market research or data presented to staff. Complete lack of transparency, and they react defensively/aggressively when asked reasonable questions. Staff are being ordered to continue doing their jobs with no titles, no organizational structure, and zero confidence that they will still have that job the next day while senior leadership continues to 'figure out' what to do with them. Forget about career advancement or progression - everyone is too busy holding onto their jobs (and the extra work they've been handed from vacated positions that the institution won't fill) by the skin of their teeth. Benefits have been steadily reduced over the last 5 years. I get questions about layoffs daily.