Bait and Switch Job Offer - Specialist Everbridge Employee Review

Thank you for taking the time to share your feedback about your experience at Everbridge, especially your positive experience within our digital-first work environment and our Tech Support management team. We appreciate the opportunity to address your feedback around our hiring strategy. For our teams that provide 24/7/365 support to our customers, we place teams in multiple regions to allow issues to be passed between teams, increasing responsiveness and reducing delays to our customers. Our leaders have implemented the ‘follow-the-sun’ model to enable us to meet our global support goals. While we continue to hire roles in many of the countries where we currently operate and offer growth and development opportunities for all employees regardless of their location, it’s true that our digital-first model also allows us to strategically hire where it is most cost-effective while maintaining high-quality service that our customers expect. To learn more, please feel free to reach out to the People Team or your direct manager.