Sold the dream, delivered absolutely none of the promises given - Anonymous employee EvaluAgent Employee Review

1.0
1 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of the people in the teams work well with each other and some genuinely help each other out where possible. CEO seems to be genuine and a nice guy

Cons

From the top down there are major issues. 1) C-Level people bullying, harassing and generally nasty to those who work for them, no problems letting go of whole teams when they feel like it. 2) Senior management are not helpful, will hound you and micro manage you until you either leave or are pushed out. 3) Gone through 3 sales directors, 1 head of sales, 1 Director of revenue and 1 CRO in less than one year, speaks for itself really. 4) Overall attrition is around 50-60% total 5) Personally seen and experience bullying in the workplace but nothing is ever dealt with, they just let the person bullied go from the business instead, sweep it under the rug. 6) Tell the teams one thing but then do something else and don't communicate it until someone asks. 7) Starts commission rates at just below market value then halve them within 6 months so your OTE is never what was promised at the start. Change targets when they feel like it and don't communicate that out. 8) Try to justify to the team why they have let people go but every single team member knows they simply just wanted rid. 9) Don't seem to even care that almost all of their staff are worried about their own tenure as they see people let go for the most insignificant reasons 10) Ask yourself why nearly 90% of their workforce are all less than two years in the business.

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EvaluAgent Response
1y
Thank you for sharing your feedback. We're pleased to hear you valued the support within your team and the CEO’s leadership. We’re sorry to learn that other aspects of your experience didn’t meet your expectations. We understand that rapid growth and structural changes can create challenges, and we remain committed to building a positive, respectful work environment. It’s worth noting that nearly 30% of our workforce has been with the company for over two years, this reflects that our growth period only really began after our Series A investment last year. Additionally, in the spirit of being factual, our retention rate for the last 12 months is at 66%. Your feedback is valuable as we continue to work on improvements across the organisation. Thank you again for taking the time to share your thoughts.

Explore other reviews about EvaluAgent

4.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some absolute legends work here and that's not an exaggeration. Warm culture, good atmosphere at the quarterly meet-ups and the kind of work events you will actually enjoy going to. Remote working is properly supported and the work-life balance is decent. The SLT genuinely try. If nothing else you'll leave with some great mates and a real masterclass in what happens when a category gets commoditised.

Cons

The core challenge is product. The platform hasn't moved fast enough to stay ahead of the enterprise players absorbing QA functionality into their base offering and prospects aren't going to pay twice for something that no longer feels differentiated. That puts pressure on renewals and new business, and as a result the team has felt it. There's been significant employee churn and several rounds of redundancies across the business. Pivoting to a US partnership model is a reasonable move to reframe the growth story but it doesn't rebuild the product moat.

5.0
28 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Evaluagent is by far the best company I have had the pleasure to work for. As a home-based employee, I have the flexibility and autonomy to manage my daily workload as required, managing priorities as and when they present themselves. The leadership team here are very supportive and regularly provide updates on the company performance, personal performance and do everything possible to ensure that all employees maintain a successful work-life balance. Everyone at Evaluagent is accommodating when support is required and has an open door culture at it's heart. Like many tech businesses, things can change and things can move very quickly but what impresses me is how any changes that occur are clearly communicated in a way that everyone understands and can get onboard with. Evaluagent also provide a range of great benefits including health and financial just to name a couple.

Cons

As a remote business, we meet face to face as a whole company twice a year (minimum) and individual teams will get together additionally. The frequency of meet-ups on the whole suits me fine, but some may perhaps prefer this to happen more regularly.

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