Estheticians Beware - Esthetician/Wax Specialist European Wax Center Employee Review

1.0
18 Sept 2023
Recommend
CEO approval
Business outlook

Pros

- free waxing - you get your cash tips the day of

Cons

- credit card tips are taxed 40% and we aren’t allowed to do Venmo or Zelle. -IF you’re planning off on going on your own, this company is NOT the place to start. You are forced to sign a non compete which can vary between states and regions - the company itself is going down hill since the new CEO. The products are trash, the points system was changed and it’s trash. Guests are NOT happy. - they raised the prices but haven’t raised our hourly - we don’t get any credit for services UNLESS we reach a certain number of points. Each service is worth a certain amount of points. It’s ridiculous. - they would rather take shifts away from waxers that are paid a little bit higher and give it to blue levels because they pay them less. - they took away our cleaning breaks which we would have after large services so we can clean. Management said we should be finishing our guests even earlier and using that time to clean. - they don’t care about the guests well being or about their skin. It’s about numbers and selling. I WILL take extra time to make sure a guest is satisfied.

Explore other reviews about European Wax Center

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is so so nice it gives good experience with relationship building

Cons

Scheduling was sometimes difficult and big emphasis on selling

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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