Guest Service Coordinator - Guest Service Coordinator European Wax Center Employee Review

4.0
3 Jan 2014
Recommend
CEO approval
Business outlook

Pros

-Commission was great -Packages were great -bonuses if you were the top seller were nice -good morals and values

Cons

-weren't always fair to everyone -turned it into a sales quota that made people feel pressured. -so competitive to greet people so you could get the sale, if there was even a possibility.

Explore other reviews about European Wax Center

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I feel valued and taken care of.

Cons

Guests try to take advantage of the waxers

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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