Pros
Good work experience for newcomers who has no any previous work experience in corporate jobs and want to work for only one company by a long-term period.
Cons
As an experienced employee, I have never met a worse company for employment, work environment, and team work. Euro-Center in Prague is clearly and unambiguously based in high-level exclusion and low-level diversity. This is the outcome of discrediting of newcomers by compliance with the dominant groups (Czech, Russian) of the company, who are predominantly focused on blind loyalty and denouncing. If you refuse to follow their cultural rules, then you receive more tensions and provocative behaviors, as a result you get a clear and unambiguous impression that you are unwelcome and that they expect your early termination. Regarding the formal aspect of employment, Euro-Center in Prague provides you with a work contract full of mistakes in your data, poor base salary as compared to similar jobs in the Central-European EU member states, lack of benefits (no relocation package/assistance, no travel ticket, no temporary accommodation, no discounts, no sport cards, no meal vouchers). Moreover, the supported market is overloaded by dramatic customers who are holders of various insurances, including travel insurance and health work insurance. Regarding the team members, the agents are not native in the market language, usually they have a parent who is a native speaker or they learned the language by either courses or university study, they visibly work under predominant tensions produced by the management team. Already the trainers show a little bit suspicious behaviors, in particular they give you many various excuses to the company's really low-level both employment and work from office. Moreover, the trainers try to trick trainees, they say them that the company is being allegedly 'recovered' by newcomers, while you clearly see that only 2-5 newcomers are present in every of their 1-2 training groups. Additionally, already during the training, the trainers speak with selected trainees in either Czech or Russian languages, visibly to befriend more with these trainees, what causes that the trainees who are unfamiliar with these languages are excluded from the communication, while the working language is determined by the work contract as English. The training's goal is to befriend trainees with the 'team work' in a really specific way which produces the impression you are unwelcome in the team. In particular, to convince you that there is many team members, the team leader shows you the system information wherein your name is still absent because you are a trainee, neither employee nor team member, as a result you get a big contribution to your exclusion on the team level. In addition, you see everyday only the team leader and 1-2 agents work from office, while the team leader gives various excuses to show you that there is any team, for example he claims 75% of team members are working from either a local home office or remotely from other countries. Apart from the exclusion-oriented work culture, Euro-Center in Prague develops exclusion by the simplest interactions at the workplace, for example during breaks in the common areas members of the dominant groups (Czech, Russian) speak each to other in their languages, while those who are unfamiliar with their languages are automatically out of the scope. The interaction with HR staff and higher management staff of Euro-Center in Prague is very limited, the HR department is formed by 1-2 local nationals, who usually work from home office, thus force you to book a visit in advance if you want to talk with the HR. Meanwhile, the higher management staff appears in the office once per week, and there is no a direct access to booking talks with them. After I joined Euro-Center in Prague, I was first of all shocked by so advanced level of sociopathy in the management team who stubbornly force submissiveness and compliance with the dominant groups (Czech, Russian), while it was really quickly confirmed that the team members do not like the work and the company. If you are either experienced or looking for a professional work environment, then the work experience with Euro-Center in Prague is a waste of time and waste of energy for you, you will just feel either bored or like a monkey in the circus. Already for mid-experienced newcomers, the work experience with Euro-Center in Prague will be for sure the reason to look for other job.