Limited training and support - Client Services Officer Estia Health Employee Review

4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Fun role, great community-feel working environment

Cons

limited training, poor communication, and low starting salary for the work involved

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Estia Health Response
3mo
Thank you for taking the time to share your experience. We’re pleased to hear that you enjoy the role and feel a strong sense of community within the team. We’re sorry to learn that aspects of your experience did not meet your expectations. We believe the difference is you, regardless of your role, and we work hard to support our teams through ongoing training and leadership development. Your suggestion for more comprehensive training that caters to diverse learning styles is especially valuable, and we appreciate you taking the time to highlight it. Please know that your feedback will be shared directly with our management team for their awareness and review. If you would like to discuss your experience further, we invite you to contact us at feedback@estiahealth.com.au. Thank you again for helping us improve.

Explore other reviews about Estia Health

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Making a Difference – You have a direct impact on patients’ health, recovery, comfort, and quality of life. 2. Job Security – Nursing is a high-demand profession with strong employment opportunities in hospitals, aged care, community health, and other healthcare settings. 3. Career Growth Opportunities – You can specialize in areas such as critical care, emergency nursing, mental health, pediatrics, aged care, oncology, or management. 4. Variety in the Role – Every day is different, with opportunities to work with diverse patients and healthcare teams. 5. Professional Development – Continuous learning through training, certifications, and education helps maintain and expand clinical skills. 6. Team Collaboration – Nurses work closely with doctors, allied health professionals, patients, and families to achieve positive outcomes. 7. Flexible Working Arrangements – Many healthcare settings offer a range of shifts and employment options, including full-time, part-time, and casual work. 8. Transferable Skills – Nursing skills such as communication, critical thinking, leadership, and clinical assessment are valuable across many healthcare settings.

Cons

Physically Demanding Work – Long shifts, standing for extended periods, lifting or assisting patients, and managing a busy workload can be physically tiring. 2. Emotional Stress – Caring for patients who are seriously ill, deteriorating, or dying can be emotionally challenging. 3. Shift Work – Many nursing roles require working nights, weekends, public holidays, and rotating rosters, which can affect work-life balance. 4. High Responsibility – Nurses are responsible for medication administration, patient assessments, and clinical decision-making, where errors can have serious consequences.

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good positive environment to work

Cons

Nothing that I need to mention

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