Dead End Company - Marketing Esri Employee Review

1.0
8 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Historically, this was an amazing company. Great culture and smart people who were early believers in the value of GIS.

Cons

Today, it is a nightmare. The owners are in their 70's and have no succession plan. The so-called leadership is fighting for power. Employees are the victims. - Marketing is a joke. This once powerful organization lives in fear. Time is spent figuring out who is in or who is out instead of working on marketing! Friends and colleagues are turning on each other. Everyone is afraid. - Sales keeps getting new directions, orders and constant scrutiny that they don't have time to sell! Bullied by leadership, watched via saleforce, the customer is forgotten. - Development - Leadership is confused and out of touch. They have no idea who their customer is and they don't care. - Executives - wow! So much wrong. Watching employees, paranoid and out-of-touch. HR is completely dismantled and IT is a joke. No communication and no internal tools that work. - It is headquarters in Redlands - a desert with nothing to do. They tell you that there is a lot to do nearby but with traffic it takes hours. Stay away from this company. Its reputation is riding still on its great past.

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Esri Response
10y
Thank you for taking the time to provide us feedback. The Sales and Marketing divisions have undergone restructuring over the past year and are continuing to make adjustments. The objective is to make these organizations stronger, more effective, and more collaborative for the benefit of both our employees and customers. We appreciate your patience during this process and encourage you to reach out to your HR business partner for an open dialogue.

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5.0
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CEO approval
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Pros

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Cons

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2.0
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Recommend
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Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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