Proud to Work at ESRI - Inside Sales Associate Esri Employee Review

4.0
23 Apr 2009
Recommend
CEO approval
Business outlook

Pros

ESRI's greatest asset is its people. You'll routinely find talented people who are and proud of their work. Personally I work in the sales division. Whereas some organizations are "quota, quota, quota", the ESRI sales philosophy is 100% customer-centric. It would be unacceptable to sell a customer product or services they don't really need, even if it means a smaller PO. It's this ethical approach that allows us to implement larger scale solutions with larger invoices. Regardless of revenue, the approach is always the same. Learn the our customers' real problems, and recommend the best solution.

Cons

The easy answer might be the salary. Having the same responsibilities at a different company would probably provide a bigger paycheck. On the other side of the coin (pun intended!), ESRIs financial health resulted in ZERO layoffs during the current financial crunch. I'm ok with making a little less, but knowing my job is secure!

Explore other reviews about Esri

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great work culture and teammates

Cons

Not all interns were given housing stipend

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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