Make the change, it'll be worth it... - Community Manager Equity Residential Employee Review

5.0
30 Apr 2018
Recommend
CEO approval
Business outlook

Pros

A friendly professional environment of competitive, determined, hardworking people. Some of the most inspiring senior leadership I've ever had the chance to work for. This team takes care of their own, makes a point to get to know every one on site, and will take the time to teach, develop, and groom their successors. Most importantly, managers actually get a say in their decision making, and the senior leadership team consistently backs them up and believes in their choices (even if they may not entirely agree). You have freedom to really "think like an owner", but that also comes with the responsibility of acting like one. The on-boarding process to secure talented candidates has improved greatly over the last few years. Our recruiting team really takes the time to find the perfect people to complete your team, instead of sending you just anyone. Leasing consultant turnover is minimal, and a lot of LCs stay in one place (which is beneficial to a new manager). Most turnover I've seen has been due to promotions. Which is in part, due to the training and development team. Over the last few years they have developed a program for leasing consultants and service techs to get as much hands on learning with their management training program, accelerate for sales/service. If you're interested in making a career move and join a company that's ready to invest in your future, Equity is the right choice.

Cons

With such a widespread area of communities, your personal preferences of geographic location could keep you from great promotion opportunities.

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Equity Residential Response
7y
Wow – what a powerful endorsement of all that we strive to offer in terms of a supportive, enriching, collaborative, and empowering work environment. We’re thrilled to hear that you have had such a great experience with us and that you feel heard, valued, appropriately challenged, and supported. Your message is so inspiring, and we can’t thank you enough for advocating for Equity as a fantastic career choice. We are sure that your team and residents benefit every day from your positive attitude, motivating words, and exemplary leadership. Thank you for all that you do, and here’s to many more years of making this a great place to work together!

Explore other reviews about Equity Residential

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
4d
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
3w
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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