Love My Job! - General Manager Equity Residential Employee Review

5.0
3 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Equity Residential is committed to not only taking care of it's residents, but also the employees. I have been here 10 years and I still get blown away at the amount of time and attention the employees get. I truly feel valued and appreciated every day. Another bonus of working at Equity--my co-workers feel like family to me now after 10 years. I have made lifelong friends here. Also, Equity has really started recognizing successes more frequently and shares those successes in our weekly portfolio-wide meetings. I really feel like I live the "work hard, play hard" motto here at Equity.

Cons

Some communities, in my opinion, are staffed a little light. I understand the save in salary but some communities could use maybe 1 more person in the office or 1 more person on the maintenance team (even if it's part-time or seasonal). I have only seen this at a couple of communities though.

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Equity Residential Response
8y
Wow - what an incredible compliment you have given us! We sincerely thank you for your 10 years of service; the fact that you have such a positive attitude about your career and the company speaks volumes about your work ethic and dedication. Employee recognition and engagement continue to be priorities for us, and we are thrilled that you see it as a reality. We continue to evaluate our staffing models and business practices, and we will always be here with an open ear - so please keep making suggestions to your RM, VP, and corporate leaders. While we know change sometimes takes time, we hope you have seen in your tenure here that it is possible, and that patience and persistence pays off. Thank you again for everything you have given the company, your employees, and your residents. Here’s to your next 10(+) years!

Explore other reviews about Equity Residential

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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