Great people, terrible systems and silos - Anonymous employee Epsilon Employee Review

Epsilon has the most difficult and least-enabling onboarding process of any I've experienced. From finding what you need, who to talk to, how to get your job done, to accessing systems (terrible and terribly slow help desk support) Epsilon does not make it easy. Lack of information at fingertips or at least making it easy to find is beyond frustrating and holding new employees back from jumping into their roles and making a difference. Old systems that don't have functionality to make work easier or integrate with other systems. Not sure if it's the systems to blame or the people who keep the systems in place knowing we could reduce workload and make it more efficient if we were willing to change.