PREAMBLE: In my opinion, Most of the reviews you see here are not genuine to an extent. Because I have been a part of a meeting in which the management was asking everyone to write reviews in Glassdoor and other social medias as people were not turning up for their weekend recruitment drive. Those reviews are early written ones, (right after onboarding) before they get to know the actual story.
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This company started operation in full swing about an year ago in India. They have a well developed stable product suit for Loyalty rewards. Meaning, there wont be any development or even enhancement work for you; because it is pretty simple and stable. It is 101% production monitoring work. I wont say it is production support because it is like monitoring CPU usage or Windows services etc., you hardly get any work. In a month, you may get occupied for a week or so.
All you get will be some product configuration and UI style change works. They will ask all high-end questions during interview. But you wont be writing any code using those technologies. In my one year life at Epsilon I have written only less than 100 lines of code. That is also mix of all outdated technologies. I am loosing my skills day-by-day. Some time I was not able to recollect basic syntaxes. because you hardly write any code at Epsilon !!!!
Once you join the project, you wont get a KT (Knowledge Transfer); people from US will be playing big time hide-n-seek as they feel insecure about their job. US guys will treat you like rivals as Company started firing their people from US to reduce the cost of operation. (yes it is right, why they want to spend huge money to do some simple job ?? India it is very cheap !!! ). US people wont allow you to ramp-up to the project, they wont share the information or they will make sure that their dependancy is there in the project. Some time they question you or they will shower abuse on you. Be cause they feel that Bangalore guys are grabbing their work. (Yea it is true, because there isn't sufficient quantity of work to share). It is kind of fight between US and India to get work. Some times you win to get some work like add a drop down or disable a button in some of the screens .. ha ha LOL
During this year, I have seen many Directors and Senior managers leaving the organisation before they complete a year. This includes highly talented professionals from market leading companies like Adobe, ITC Infotech, Cognizant etc.,
There were few people disappeared within two weeks. From all these, what I understood is I am late to realize things, those who sensed it ran away. I am writing this review to let you know about the situation before you take a decition to join this company. If you are still feeling OK, then join and enjoy, this would be the right place for you.
Summary:
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There is something foul smell coming out of this pretend US biggie :(
I would recommend this company for
1. Those who dislike learning and They want sterio type work.
2.Those who are not technically talented.
3. Those who want to retire within another 2 years.
PS: The term "US People", does not mean NATIVE AMERICANS. most of the people are of Indian Origins or Genuine Indians with H1B work visa. By saying US people I mean only those who are physically present in the United States' geographical boundaries. I hereby state that I never intended for a racial discrimination to US Citizens and only mean that the group of people working for the US Entity.