Disappointing culture with lack of transparency and support - Senior Product Developer Epicor Software Employee Review

1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Working hours are flexible and hybrid work model.

Cons

My experience with the company was quite disappointing overall. • Layoffs reportedly happened multiple times a year without prior communication or clear performance-based criteria. In one case, an employee received a monthly recognition award and was laid off shortly afterward, which reflected a lack of transparency in decision-making. • Newly joined employees seemed to be more vulnerable during layoffs, possibly because they naturally had less product and framework knowledge compared to employees who had been with the organization for several years. • The work culture often felt like a “hiring and firing” model rather than a place focused on long-term employee growth and stability. • Most of the technology stack and architecture relied heavily on legacy systems, limiting exposure to modern engineering practices. • Annual salary hikes were extremely minimal and often not aligned with employee contributions or market standards. Sometimes it is even less than 2% increments. • Workplace politics were a major concern. Collaboration and mentorship from some senior/leadership-level engineers were limited, and interactions often felt more dominating than supportive. • The product itself was very large and complex, but documentation was almost non-existent. Employees were frequently expected to understand everything solely by debugging through the codebase. • HR support did not feel employee-centric. Recognition and appreciation programs also appeared to lack transparency at times. While the company may offer exposure to a large-scale enterprise product, the overall work culture, communication, and employee support systems need significant improvement.

Explore other reviews about Epicor Software

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It’s been a really positive experience working at Epicor. I’ve had the chance to work on meaningful roles, partner closely with great teams, and continue learning along the way. The people here make a big difference—there’s a strong sense of collaboration, and it feels like everyone is working toward the same goals. Overall, it’s been a place where I’ve been able to grow and actually enjoy the day-to-day.

Cons

Like any company in a growth stage, things can move quickly at times, which can come with its challenges—but this is something Leadership is aware of and being cautious about.

4.0
8 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Supportive teammates - Powerful technology - Excellent growth opportunities - Vertical and Horizontal career advancement opportunities if you are curious, proactive, motivated, and genuinely passionate about the brand, teams, and the work we are doing

Cons

- It is easy to fade into the background if you don't have a center-stage role, you need to step up to make yourself visible; otherwise, you're at risk of career and reward stagnation - Like most companies, cost and timing are major contributing factors when deciding on the tools leadership make generally available to individual contributors - you're bound to be disappointed if you expect to have the latest and greatest of everything without first providing a value proposition to a senior leader. Be ready to invest personal time building use cases and gathering data to make strong cases for solutions you think will add value to your team and have a positive impact on the organizational strategy

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Epicor Software Response
1mo
Thank you for taking the share your feedback. We appreciate the time that you've spent with us and it is clear that you care deeply about the work we do for our customers at Epicor. We are happy to hear that your team and the career development opportunities we provide have been highlights of your experience with us. We're proud to say this is the experience that we're committed to providing to everyone on our team. With that being said, every person on our team, regardless of their personality or role, deserves to be valued and rewarded for the impact we make. We take this feedback seriously and are committed to making sure all contributions are equally valued. Our quarterly STAR awards are just a small piece of the puzzle. In FY24, the Epicor team recognized each other 17,346 times our internal recognition tool. We're continuously improving and innovating these types of tools and initiatives so that we can cultivate a culture of appreciation at Epicor. We encourage you to share what you've experienced with your HRBP so that we can hear more of your ideas and perspective directly. Thank you again for this thoughtful review.
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