Rewarding customer interactions but high expectations and low support - Technical Solutions Engineer Epic Employee Review

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working with customers is very rewarding Independant work with little oversight (assuming your performance is good) Culture of collaboration and support from collegues, if you ask for help you will always get some

Cons

High expectations - often blamed for failings of customers Low management support Experience is very customer and team lead dependant UK hires get ~50% lower pay than the equivalent American hire Company culture can be cult like at times Hardly any benefits - refusal to allow remote/hybrid work for more than 5 days a year

Explore other reviews about Epic

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
16 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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