Overworked, Understaffed, and Unsupported – A Toxic Environment - Administrator EoEAS Employee Review

The workload is completely unmanageable. When team members go on maternity leave or long-term sick leave, there is no budget to bring in cover — their responsibilities are simply redistributed to the rest of the team. This leads to constant stress, burnout, and a growing sense of resentment. Communication from management is poor, often aggressive, and unsupportive. Frontline staff are understandably frustrated, but this often results in team members being shouted at or blamed for things outside their control. Despite the growing workload, we are expected to work unpaid overtime just to keep things afloat. There is little recognition, no additional compensation, and no real support from leadership. This has created a toxic and demoralising environment where staff feel undervalued and exhausted. Until there is real investment in staffing and a change in culture from the top, I would not recommend working here.