Pretty good company. Few tweaks needed. - First Response Specialist Entrata Employee Review

3.0
4 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Great product platform for their market. A lot of new opportunities for high performers. Very focused on taking care of most employees. In support here, it's really not bad for a call center environment. Customers were mostly all great, very rarely a really angry person that was hard to deal with. I personally made some great friends there, but the support department was very poorly managed.

Cons

The company culture is pretty exclusionary toward the support and leasing center teams. Certain events like parties, movie theater rentals, company meetings, take place in the middle of the work day and those departments are not only excluded, but specifically told not to come.

Explore other reviews about Entrata

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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