Pros
HR and those over hiring in certain departments have done a great job bringing in fun people. Some departments are a lot more fun than others, but overall the average person is great.
Cons
If the rest of the industry didn't lag so far behind to start with, all of PSI's clients would have already left. The industry is catching up, all while flagship products (Entrata) sit in eternal beta testing or receive little to no attention or improvements. The instability and outages are discouraging and frustrating to employees and clients. This can be traced back to a CEO who is such a mad scientist manager and leader it can't be stressed enough. There is a reason that all of upper management has relationships with him that vary from strained to not on speaking terms. I wish I could think of one positive thing to say about Dave Bateman's current abilities as a CEO. He fails at almost every level of leadership and management. So while you may initially take a job here and really enjoy reporting to some great middle managers, know that if you progress far enough you will be subject to a CEO who wields absolute control and thinks he (and each of his late night, coding-induced ideas) is infallible. He uses his control to spread company resources on so many new products and projects that the products that actually make money and have the chance to be successful will be so bug ridden and time delayed that they'll never take over the market like they might have. I could go on with anecdotes, but I feel very strongly that PSI will never achieve its true potential with Dave Bateman at the helm, and the compensation, training, and product quality will all stay at their current poor levels unless he steps aside.