Customer Success Manager - Customer Success Manager Ensono Employee Review

1.0
19 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO for management level employees.

Cons

Was part of the Wipro DCS acquisition. It was clear from the beginning that purchase was all about getting a foothold in the India market and slowly divesting away from the onshore resources. Terrible healthcare options, that does not allow you to cover spouse if she/he works for a company that offers healthcare. High deductible plans. Senior leaders out of touch with the rank and file.

Explore other reviews about Ensono

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very Associate focused, leaders and CPE support you during your employment they offer great benefits and work life balance.

Cons

They are growing rapidly so sometimes you can see the growing pains. However, minimal impact hits the associate. Ensono absorbs and addresses an issues quickly.

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

When I first started looking into Ensono - it appeared to be a great company to work for. I found out the opposite within a short time.

Cons

They sign a lot of deals but don't have enough people to support the accounts. They use PIPs to get rid of people without first talking to them about what the employee needs to do to improve performance. I know many people who worked there who would never, ever go back because of their culture and management. Most managers there have never done the jobs of their employees themselves. So how can they tell someone to improve when they don't know the job themselves? They are the worst company I have ever worked for and I have worked for many IT companies in my 30 year career.

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