Pros
Company benefits (healthcare, PTO) were adequate
Cons
No communication from uppper management. Any communication that does occur is vague, unhelpful, or nonsensical per the actual day to day needs of the business.
Direct managers will be told one thing and communicate this to the team, only to then say the complete opposite a week later. This includes critical things such as the basic requirements for the job title.
Job title and duties can change at the drop of a hat and without proper guidance or support from management. I witnessed several of my colleagues being literally forced out of their positions because the entire nature of the job title had changed and no longer accomodated people who had been working for years.
The same technical issues that were consistent when I began the job were still a persistent issue when I left, despite consistent complaints being made.
Micro management to the extreme, and direct managers play favorites.
Customers’ information is not secure and there are not adequate methods being taken to make sure that fraud or predatory practices are not taking place.
Employees are given sparse accomodations, and any accomodations given are treated like a nuisance or bother for the direct managers.
