19 Feb 2019
English 1 Response
7yThank you for sharing your experience with us. We're so glad you enjoyed the international experience of working with people from all over the world. That's one of the things we love about working in the ESL industry abroad, where we have the opportunity to bridge the gap between countries and cultures through language. We're sorry that you experienced a last-minute production swap, it's not always easy to adapt at the last minute when things change and are out of our control, but we truly appreciate you stepping in to assist your team members. We hope this was only a one-time incident. We are very concerned by your allegations regarding the unfair schedule split, this is not in line with our employment practices, as we aim to create a fair and equal working environment for all of our employees. Please contact us at compliance.china@ef.com so that we can conduct a fair and thorough investigation. And again thank you for reaching out.