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EnergyAustralia

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Micro management hell - Call Centre Representative EnergyAustralia Employee Review

2.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Comprehensive paid training; ergonomic furniture

Cons

Calls constantly listened to and criticised; success treated with suspicion (assumption you are taking short cuts and skipping compliance scripts); common sense and initiative frowned upon

Explore other reviews about EnergyAustralia

4.0
30 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Good Work life balance Nice colleagues - fun social activities

Cons

Company politics Some angry customers

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EnergyAustralia Response
6y
Thanks for your response, any feedback we can get is appreciated!
1.0
26 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good compensation, digital team is great

Cons

Horrible work environment, lots of politics and inter-department rivalry.

7
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