Downhill - Software QA Tester Endpoint Clinical Employee Review

1.0
20 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Flexible working hours. Nobody really watches you but you are on your own to figure things out. Some teams are great to work with

Cons

1. Expectations are unrealistic. They continually pull resources off your project and still expect you to complete on time. Quality is not the goal. It’s no wonder they keep losing clients 2. Some people in management have no business in their positions. They create a storm internally over simple update requests which leads to miscommunication and further client complaints. 3. It is always the testers fault. Doesn’t matter that the PM has no idea what they are doing. Tester is responsible for correcting requirements even though we don’t even speak to the client or have any knowledge of the study outside the requirements. 4. Communication of expectations and priorities is completely lacking 5. Some people in Upper management will speak to you like a child or blame you for missing deadlines without considering things outside your control. Examples :point 1, IT issues, testing tracking application issues 6. Deadlines are the only metric that matters. This is at the expense of quality. They push devs to test but they are constantly being pulled in different directions. obviously they’re not going to test properly and will push system to make a deadline. Tester will get a crappy system that they need to test at least 3 or 4 times before you can even call it a decent build. By this time it needs to post to UAT.

Explore other reviews about Endpoint Clinical

5.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Onboarding was a great experience where the person leading it made sure that the group knew everything they needed about the industry and more. My manager has been great between helping solve complicated issues and giving great feedback on my work that I can use to improve what I make. I worked within a smaller group, so everything felt more personal. The work life balance felt great being able to work at home. The work culture was welcoming and encouraging to newcomers, great personable manager.

Cons

Internships only last so long!

2.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Depending who your lead is, you'll have a good lead. From what I heard though, the best one got cut. For the most part, great colleagues. Work is alright, training is also mediocre. This is more of throw all information your way and off you go and learn most of it on the go as the initial training is just the bare basics. When I started, there was a lot of optimism and a great prospect for the future, many possibilities. Pay is okay, you're clocked in then clock out.

Cons

The new director, the new associate director that replaced a great one who had been there for ages. (Btw, they have outsourced many positions including half of tech support to workers in India). Many process changes (usually changes are good but the changes being implemented from what I saw are going to do damage). Too much focus on this new AI product and the main service we offer is getting worse. Won't be surprised if clients go elsewhere. Moral went completely down, no sense of belonging and interacting (this is important especially if a lot of workers are remote). Processes change constantly and project managers will throw questions/work onto tech support when in reality they should know how their studies are built and the answers.

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