HQ is great, branches can be worst nightmare - Anonymous employee EnSafe Employee Review

They do not uphold the handbook. The handbook reads that you are entitled to cell phone stipend if you are in the field more than 50% of the time. Almost no one gets this benefit. You are entitled to year end reviews every year. You will be lucky to have a year end review every other year. If you complain to HR about the handbook not being followed you will need to accompany that email with a read receipt. If not it will be ignored, if HR responds you will receive an email saying that something will be done and will go through the process again a month later. You are entitled to a professional certification or licensing, to obtain this you must go through HR. HR will not make an attempt to help. You will be told there are opportunities for advancement and years will go by and you might see two co-workers get a level bump. Unfulfilled promises and a bad office environment at my specific branch are out of control.